Last Updated: 16 March 2026

At Wonderland Pets, we want your checkout experience to be as smooth and secure as possible. We use industry-leading payment processors so you can purchase your pet supplies with total peace of mind.

1. Accepted Payment Methods

We proudly use PayPal as our secure payment gateway for all transactions.

Through our PayPal integration, you can choose to pay using:

• Your existing PayPal Account balance.

• A linked bank account via PayPal.

• Major Credit or Debit Cards (Visa, Mastercard, American Express).

Don't have a PayPal account? No problem! You do not need to create or log into a PayPal account to purchase from us. You can simply use PayPal's "Guest Checkout" feature. When you click the PayPal button at checkout, just select the "Pay with Debit or Credit Card" option to securely enter your card details directly.

2. Currency & Transparent Pricing

• All prices displayed on WonderlandPets.shop are in Pounds Sterling (GBP / £).

• All product prices are inclusive of UK VAT where applicable.

• No Hidden Fees: We do not charge any payment processing fees, surcharges, or hidden taxes. The final total you see at checkout (which includes your items and our standard £6.99 delivery fee) is exactly what will be deducted from your account.

3. Payment Security & Privacy

Keeping your financial information safe is our top priority.

• SSL Encryption: Our entire Shopify store is secured with industry-standard 256-bit SSL encryption to protect your personal data during the checkout process.

• Data Privacy: Wonderland Pets does not capture, store, or even see your full credit card number or bank details. All sensitive financial data is tokenized and processed entirely within PayPal's highly secure, globally trusted servers.

4. Billing Timeline & Order Confirmation

• Your chosen payment method will be charged immediately upon completing the checkout process. This ensures we can reserve your pet's supplies and begin our 0–1 day handling process right away.

• As soon as your payment is successfully processed, you will receive an automated order confirmation email containing your receipt and order number.

5. Contact Us

If you experience any technical issues during checkout, or if your payment is declined and you need assistance, our Stanford-le-Hope team is here to help:

• Email: support@wonderlandpets.shop

• Phone: +44 1375 360036

• Store Address: 73 Southend Rd, Stanford-le-Hope, SS17 0PQ, United Kingdom

Store Hours:

• Monday to Saturday: 9:00 AM – 5:00 PM (GMT)
• Sunday: 10:00 AM – 3:00 PM (GMT)